PRIVACY POLICY

Stanah Horse Feeds is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. No information collected by us on this site will be sold, rented or loaned except as expressly stated in this Privacy Policy and consented by you.

 

We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of ordering. This data is referred to in this policy as ‘personal information’.

 

When you order, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit or debit card number and the card’s expiry date. This allows us to process and fulfil your order(s) and notify you about the status of your order(s).

           

We will also collect non-transactional data should you enter a competition, take part in a survey, request an e-newsletter or contact Info@stanahpetandcountry.co.uk

 

We may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable providing you have agreed to sign up to our online newsletter. If at a later stage you decide you would rather not receive such information please click the unsubscribe link at the bottom of the email.

 

The information collected will also be used to help us provide further services on this site in future.

We employ other companies and individuals to perform functions on our behalf (i.e. when fulfilling order, and processing credit card payments). Our contractors have access to personal information needed to perform their functions but may not use it for other purposes.

 

We may share non-personal aggregate statistics (group) data about visitors to this site, sales traffic patterns. However, we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.

 

If a user has consented to hear from Stanah Horse Feeds through email newsletters, a tracking pixel will be used. The user agrees to the use of tracking pixels by choosing to receive electronic marketing from Stanah Horse Feeds.  Similar to how cookies are used by web browsers, tracking pixels are also used in this manner. Stanah Horse Feeds uses a tracking pixel to collect information on email activity, including but not limited to device, IP address, open time, link activity, and website activity if a user goes over to our website from our email. Tracking pixels are a standard component of electronic mail marketing. We utilise this data to improve email marketing, personalise emails, and design a customised purchasing experience for all users who have chosen to hear from us. The bottom of every email contains an unsubscribe link and you can also get in touch with us at any time if you need assistance.